Handling all outbound communication with the Application Proxy service. If there's a firewall in the path, make sure that the following ports to outbound traffic are open: Port numberÄownloading certificate revocation lists (CRLs), while validating the TLS/SSL certificate. Verify that the Azure AD Connect provisioning agent is able to communicate successfully with Azure datacenters. If all is well, you will see the active (green) status for the agent. Verify that the agent in question is there. On the On-premises provisioning agents screen, you see the agents you've installed. On the Azure AD Connect cloud sync screen, select Review all agents. On the left, select Azure Active Directory > Azure AD Connect. To verify that Azure detects the agent, and that the agent is healthy, follow these steps: You can verify these items in the Azure portal and on the local server that's running the agent. In particular, some of the first things that you want to verify with the agent are: When you troubleshoot agent problems, you verify that the agent was installed correctly, and that it communicates with Azure Active Directory (Azure AD). It introduces the typical areas for you to focus on, how to gather additional information, and the various techniques you can use to track down problems. This article helps you troubleshoot these problems. Cloud sync has many different dependencies and interactions, which can give rise to various problems.
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